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Call us today for help!  (208) 843-7307

Nez Perce Tribe Department of Technology Services

Providing Wireless Internet Services to the Nez Perce Reservation and surrounding areas

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You are here: Home / FAQ’S
Frequently asked questions

FAQ’S

Who is Nez Perce Network Systems?

A not for profit internet service provider branch of the Nez Perce Tribe Dept. of Technology Services

What are NPNS’s office hours?

8:00am – 4:30pm Monday-Friday

How can I obtain information from NPNS?

During regular business hours contact us by phone (208) 843-7307 Ext 1 or email  us.

What services do you provide?

Reliable high speed internet and computer systems support to customers. Business interconnection and interior cabling for Ethernet deployment; and business to business routing.

What do you charge for your services?

Service Plans & Cost

We also offer Business interconnection and cabling services. They are based on a contract bid price, please contact us for details.

What communities do you serve?

Spalding, Lapwai, Culdesac, Peck, Ahsahka, Orofino, Kamiah and rural areas of Winchester, Craigmont, Nezperce, Fraser, Woodland. Contact our staff to conduct a site survey to validate connectivity access.

Email

What is my e-mail address?

Please contact us to find out your email address, or call (208) 843-7307

Can I have more than one email address?

Nez Perce Network Service subscribers are allowed up to 2 email addresses per wireless account.

Can I add or change e-mail address(es)?

Email addresses can be changed by contacting us, but you cannot change or add email accounts on your own.

Do you offer filters for offensive web sites?

We provide unfiltered unlimited Internet services.

Accounts

How can I change my mailing address, phone number or other information?

Please contact us via email or phone to change any of your contact information on your internet service account.

How do I change my password?

Log in!  Click ‘Options’ and then ‘Personalize’.  This will bring up the menu to change your password.  Be sure to hit “Save” at the top (looks like a blue floppy disk right above Password).

What are my payment options?

Payments can be made via cash, check, credit card, or money order. Visa and MasterCard payments are accepted after establishing an account for access to the Azotel Link. Payments can be made by calling (208) 621-3590 or (208) 843-7307 providing Visa or MasterCard information.

For billing questions please call or text:

Amy: (208) 790-5500 or Pauline: (208) 790-5501

For internet services, questions or technical support please call or text:

Warren Paul: (208) 791-8817 | Harlan “Max”: (208) 790-5102

How do I set up my router & WIFI?

Detailed instructions

Troubleshoot: Reset your radio connection:

Troubleshoot

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Our Address

NEZ PERCE NETWORK SYSTEMS

120 Bever Grade, PO Box 365
Lapwai, Idaho 83540

TEL (208) 843-7307
FAX (208) 843-7309

You find us here

Locations we serve

Lapwai, Spalding, Culdesac, Peck, Ahsahka, Orofino, Kamiah and rural areas of Winchester, Craigmont, Nezperce, Fraser, Woodland. Contact us for a site survey to validate connectivity at your location.

Contact Us

Contact us to sign up for service or with any questions you may have. Our customer representatives are ready to assist you.
Contact Us→

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We provide Wireless and Fiber Optic* Internet service to the Nez Perce Reservation and surrounding areas! <*Fiber Optic Internet Service is available for some Lapwai Residents>

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